At Lumorix, we take the security and privacy of our customers’ data very seriously. Trust is the foundation of our brand, and we are fully committed to protecting the personal information you share with us.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or make a purchase from us.
When you visit our website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:
We use the information we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this information to:
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Our store is hosted on a leading e-commerce platform equipped with SSL (Secure Sockets Layer) encryption, meaning all browsing and purchasing data travels completely encrypted across the network.
We only share your personal information with necessary third parties who help us process your orders and deliver them to your home. For example:
Note: We will never sell, rent, or distribute your personal information to third-party companies for commercial purposes outside of Lumorix.
When you place an order through the website, we will maintain your order information for our accounting and tax records unless and until you ask us to delete this information.
You have the right to access the personal information we hold about you, to correct it, update it, or request that it be deleted from our database at any time. If you wish to exercise this right, please contact us.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact our support team through the "Contact" section on our website or send an email to:
lunorixsupport@gmail.com