At Lumorix, we understand how important it is for you to receive your products quickly and safely. That is why we work with reliable shipping and courier partners to ensure your order arrives securely and in the shortest time possible.
Our standard shipping typically takes between 3 and 6 business days to be delivered to your specified address from the moment your order leaves our warehouse.
Please note that delivery times may vary slightly during periods of high demand (such as Black Friday, Christmas, or major holiday sales) or due to circumstances outside our control, such as courier delays or logistical issues.
All orders placed from Monday to Friday are processed and prepared in our warehouse within 24 to 48 business hours.
Orders placed during weekends or public holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email letting you know that your package is on its way.
We want you to know exactly where your order is at all times.
In your shipping confirmation email, you will receive a tracking number and a direct link to track your package. This allows you to check your shipment progress and estimated delivery information in real time.
If the courier attempts to deliver your package and you are not available:
It is extremely important to carefully review your shipping details before completing your purchase.
If you notice an error in your address, apartment number, unit, or postal code, please contact our support team immediately within 12 hours after placing your order.
We will do our best to correct the information before your package is shipped.
Please note: once your order has left our warehouse, we are unable to modify the shipping address or delivery route until the courier company makes the first delivery attempt.
lunorixsupport@gmail.com
"Keeps me cool and comfortable during long hours outside. The fan is quiet, lightweight, and the battery easily lasts through my morning walks
"Perfect for gardening and outdoor activities. It provides a steady breeze and doesn't feel heavy at all. Makes hot days much more enjoyable.
"Great for fishing and hiking. The airflow really helps under direct sunlight, and it's easy to recharge. Very comfortable to wear for hours
"Excellent quality and very easy to use. The battery lasts long enough for a full afternoon outside, and the cooling effect helps me stay comfortable even on the hottest days.
